Senior Payroll & Pensions Officer ×2 (Internal Applicants Only)

• Please note: This vacancy is open to internal applicants only. Please use your

@citystgeorges.ac.uk email address when applying.

• City St George’s, University of London is the University of business, practice
• and the professions and brings together the expertise and excellence of City,

University of London and St George’s, University of London into one institution.

• The combined university is now one of the largest higher education destinations
• for London students, combining a breadth of disciplines across health, business,
• policy, law, creativity, communications, science and technology. Our students
• are at the heart of everything that we do, and we are committed to supporting

them to pursue their career and personal ambitions.

• Our research is engaged, at the frontier of practice and has a positive impact

on the world around us.

• • Background
• The Senior Payroll and Pensions Officer is a pivotal role within the
• University’s Payroll and Pensions Team, forming part of the wider Finance
• Directorate. The function is responsible for the accurate, timely and compliant
• delivery of payroll and pensions services across the institution. Operating
• within a complex and highly regulated environment, the team provides specialist
• expertise to support the University’s obligations while upholding the highest
• standards of governance, accuracy, and customer service. The role contributes
• directly to maintaining the integrity of payroll operations and strengthening

relationships with key institutional and external stakeholders.

• • Responsibilities
• As a senior member of the team, you will play a critical role in ensuring the
• effective operation and ongoing enhancement of the in-house payroll and pensions
• function. Your responsibilities will include leading key payroll reconciliation
• activities to ensure accuracy, completeness and robust audit trails, as well as
• overseeing statutory and regulatory reporting requirements, including
• submissions to HMRC. You will manage relationships with pension scheme providers
• such as USS, LPFA, NHS and SAUL ensuring compliance and the timely processing of
• all activities. The role also involves ensuring the accurate processing and
• reconciliation of third-party payments, supporting the development and
• implementation of strong internal controls, and identifying opportunities for
• process improvement. Acting as a subject matter expert, you will provide
• guidance and support to colleagues and stakeholders, build and maintain strong
• working relationships with internal departments and external partners, and
• contribute to the ongoing enhancement of payroll and pensions systems, processes

and reporting.

• • Person Specification
• We are seeking an experienced and highly capable payroll professional with a
• strong track record in payroll and pensions administration within a complex
• organisation. You will bring a proactive, solutions-focused mindset, alongside
• the ability to work autonomously, exercise sound judgement and manage multiple
• priorities in a deadline-driven environment. You will demonstrate advanced
• knowledge of payroll and pensions processes, controls and compliance
• requirements, along with exceptional attention to detail and a strong commitment
• to accuracy and risk mitigation. You will have excellent organisational skills,
• enabling you to prioritise effectively and deliver under pressure. A
• collaborative and professional approach is essential, as is the confidence to
• engage with stakeholders at all levels. You will also be committed to continuous

improvement and delivering high standards of service.

• • Additional Information
• Further Information can be found in the JD-Senior Payroll and Pensions
• officer.pdf
• [https://cityuni.sharepoint.com/:b:/s/cs_recruitdirectory/IQDbh_BU0xwhTL4xVCJg6up5AeKrqJFYuJ_VDBxlO0M3s3w?e=jbZNOK]
• Closing date for applications: 23 August 2026 at 11:59pm
• The selection process will involve an interview. Further details will be

confirmed at the interview stage.

• City St George’s offers a sector-leading salary, pension scheme and benefits

including a comprehensive package of staff training and development.

• City St George’s, University of London is committed to promoting equality,
• diversity and inclusion in all its activities, processes, and culture for our

whole community, including staff, students and visitors.

• We welcome applications regardless of age, caring responsibilities, disability,
• gender identity, gender reassignment, marital status, nationality, pregnancy,
• race and ethnic origin, religion and belief, sex, sexual orientation and
• socio-economic background. City St George’s operates a guaranteed interview

scheme for disabled applicants.

• The University of business, practice and the professions