Beauhurst
London · Full-time · Salary not listed
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Active since registry listing · UK
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Term: 6-9 months. Ideally starting by September 2026 (sooner if you’re available), running to approximately March/April 2027.
We’re a rapidly scaling data company with a high-quality, complex proposition, and our Subscriber Growth team is on a mission to deliver world-class retention (NRR). We’re looking for an experienced Account Management or Customer Success leader to cover a period of maternity leave – stepping in to lead, motivate and keep the momentum going across our Account Management team, reporting directly to the Chief Revenue Officer. If you’re a confident people leader who can add value from day one, read on.
We are building the leading provider of private company data in Europe.
Private companies represent 80% of private sector employment and over 90% of revenues across Europe. They are the backbone of our economy – creating jobs, driving innovation, and generating the tax receipts that enable government services. Yet finding, collecting, and understanding information about private companies remains a significant challenge.
We bridge this gap by providing our customers with comprehensive, up-to-date private company information. Our online platforms and API help our clients to discover, track and understand these companies. This empowers them to take informed action, whether they’re offering services or funding to help companies grow, crafting supportive policies, or making better decisions through deeper understanding of the economic landscape.
We work with venture capital firms, big financial institutions, leading universities and the Government to help them find and work with companies that drive disruption and innovation across the economy.
Our Account Management team works tirelessly to help our subscribers get the most value out of our platform, while keeping a close eye on book value through renewal, upsell and cross-sell. This is maternity cover for the leader of that team – so we’re looking for someone experienced enough to keep things running smoothly and our people performing, without needing a long ramp-up.
As the Team Manager for Account Management, you’ll take ownership of our existing team of Account Managers – leading, coaching and motivating them, and being accountable for the retention and growth of their book through the cover period. You’ll work closely with the Chief Revenue Office and Client Experience team manager as well as the wider GTM leadership team, bringing senior commercial judgement to deals, forecasting and customer strategy.
Importantly, you won’t be expected to become a deep product expert. We’ll give you the support you need on the platform itself – your value is in leadership, coaching, people management and commercial nous. We’re looking for someone who can operate autonomously in exactly those areas and report upwards the status, risks and plans/support needed.
Your responsibilities will include:
Leading and supporting our existing team of Account Managers – keeping them motivated, focused and performing throughout the cover period.
Owning the retention and growth of the team’s existing book: guiding and motivating the team to hit and exceed renewal, upsell and cross-sell targets, and contribute to the commercial success of the company.
Day-to-day people management and coaching: 1:1s, development conversations, and continuing each team member’s professional growth.
Providing commercial advice and positioning: bringing senior judgement to negotiations, deal strategy and customer conversations.
Monitoring and reporting on team performance – activity, pipeline, forecasts and closed renewals – with accurate forecasting to the Chief Revenue Officer and back to the wider business.
Keeping existing processes and systems running smoothly, and improving where there’s a clear, quick win – we’re not asking you to rebuild from scratch, but to maintain momentum and add value where you can.
As a minimum, you should have:
Significant experience as a senior or experienced leader of Account Management or Customer Success teams, including both retaining and growing accounts.
A strong track record of managing, coaching and developing people, with concrete examples of coaching team members through to success.
The confidence to operate autonomously – adding value through people management, coaching and commercial advice from day one, without a long ramp-up.
The ability to accurately forecast team performance.
Relevant industry experience – ideally from one of our core markets ( BeauhurstAdvise – finance, professional services and advisers, or BeauhurstImpact – public sector and impact organisations) – or from a B2B SaaS, tech or data business.
A strong academic track record, and the ability to be available to start by October 2026 (or sooner).
Ideally, you’ll also be:
Empathetic and good at building relationships – with both customers and team members, you’ll know how to build strong personal relationships quickly.
Equipped with a growth mindset and keen on continuous improvement – happy to admit (and learn from) mistakes when things don’t go to plan.
Genuinely passionate about coaching, mentorship and team management.
Bright and commercially sharp – strong with numbers, a clear communicator, and both intellectually and emotionally intelligent.
Flexible working: this role can be done full-time, or part-time / fractional for the right candidate – we’re happy to talk through what works. The role will need to be in office (inc. visiting clients) at least x3 days per week.
We’re offering a competitive package, pro-rated for part-time arrangements. We invest a lot in keeping our people happy and healthy, so you’ll also get:
If you want to read more about our benefits , our company culture , or our hybrid working policy , just check out these pages.
Apply!
To apply please submit:
Your up-to-date CV.
Answers to the screening questions below.
Please note that applications with generic answers to these questions will be automatically rejected.